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Terms & Conditions

Curb Spa Terms & Conditions

Last Updated: November 2025

Welcome to Curb Spa LLC (“Curb Spa,” “we,” “our,” “us”). By scheduling or using our trash bin cleaning services, you agree to the following terms and conditions. Please read them carefully.

1. Service Overview

Curb Spa provides curbside trash bin cleaning services for residential and commercial customers. Our service includes pressure washing, deodorizing, and sanitizing trash bins using EPA Safer Choice cleaning products and environmentally responsible methods.

2. Scheduling & Access

  • Customers are responsible for ensuring bins are curbside and empty by the scheduled cleaning time.

  • If bins are not accessible or have not been emptied, we may skip that service visit, and the full service fee will still apply.

  • Services are typically scheduled on or after your regular trash pickup day.

3. Service Plans & Billing

  • Customers may choose Weekly, Biweekly, Monthly, or One-Time cleaning plans.

  • Payments are processed automatically per visit unless otherwise arranged.

  • Additional bins are billed at $10 each; interior bins at $2 each.

  • Prices are subject to change with prior notice.

4. Payment & Late Fees

  • Payment is due at the time of service.

  • Unpaid balances after 14 days may result in suspension of service.

  • Returned payments may incur a $25 fee.

5. Cancellations & Rescheduling

  • You may pause or cancel your plan at any time before your next billing cycle.

  • No refunds will be issued for services already completed.

  • Weather or operational delays will be communicated promptly, and your cleaning will be rescheduled.

6. Property & Liability

  • Curb Spa is not responsible for damage to bins caused by pre-existing cracks, weakened plastic, stickers, or manufacturer defects.

  • While we take care to operate safely, we are not responsible for water overspray, minor debris runoff, or temporary odor from cleaning products.

  • Customers must ensure the area is clear of obstacles, vehicles, and personal items during cleaning.

7. Environmental Practices

All wastewater and cleaning residue are collected and disposed of in accordance with EPA and local environmental standards. We never discharge wastewater into storm drains or onto private property.

8. Hold Harmless Agreement

By scheduling services with Curb Spa, the customer agrees to hold harmless, defend, and indemnify Curb Spa, its owners, and employees from any claims, damages, or losses related to property, injury, or other incidents that may occur during or after the cleaning process, except in cases of proven gross negligence by Curb Spa.

9. Customer Satisfaction

If you are not satisfied with a cleaning, please contact us within 24 hours of service. We will gladly evaluate the situation.

10. Privacy Policy

Your personal information (name, address, contact details, and payment data) is collected solely for scheduling and billing. We do not sell or share this information with third parties.

11. Agreement

By booking or paying for a service, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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